❓Help & FAQ
How to use the captain course.
Quick answers organized by study mode and by USCG process. Can't find what you need? Email us.
Getting started
What's the difference between Practice, Simulator, Flashcards, and Lessons?▾
Practice = quick 10-question drills with immediate feedback (best for daily reps). Simulator = full 50-question REC-format module with a 3.5-hour timer (best when you want to test readiness). Flashcards = spaced-repetition card review for memorization (lights, signals, definitions). Lessons = structured 5-15 minute reads on each topic.
Where do I start if I just bought the course?▾
Start with the Daily Review page. It auto-routes you to whichever section has the biggest weak-area pile. If you've never taken a practice drill, start there — 10 questions tells you where you stand in 5 minutes. Save the full simulator for when you've done 100+ practice questions in a section.
How much should I study per day?▾
30 minutes of consistent daily study beats 4-hour weekend binges. Spaced repetition only works if there's actually time between sessions. A typical schedule: one practice drill (10 questions, ~10 minutes) + one flashcard session (~10 minutes) + read one structured lesson (~15 minutes). Take a full simulator weekly to gauge readiness.
Practice & exam
How does weak-area routing work?▾
Every time you miss a question on practice or the simulator, that question ID lands in your 'weak-area pile.' The next time you start a practice drill in that section, ~70% of the questions come from your pile. When you get a previously-missed question right, it comes OFF the pile. As you master your weak areas the pile shrinks; as you discover new weak spots it grows.
What's the passing score I need?▾
On the real REC exam: 90% on Rules of the Road, 70% on Deck General/Safety, 70% on Navigation General, 90% on Chart Plotting. You must pass each module independently. The simulator scores against the same thresholds and gives you a per-module pass/fail.
Does the simulator save my attempts?▾
Yes — every attempt writes to your account history. See your full study log at /captain/history. Per-section last-attempt scores appear as badges on the /captain/exam landing.
Can I retake the simulator?▾
Unlimited times. Each attempt re-samples questions from the pool so you don't see the same exam twice in a row.
Licensing process (USCG)
How long does it take to get an OUPV license?▾
Plan on 8-12 months total. TSA targets 60 days for TWIC processing. NMC is currently running 8-12 months on credential processing (post the early-2026 shutdown backlog). Course completion adds 6-10 weeks of study time, which you can run in parallel with TWIC. Start TWIC first.
What forms do I need?▾
CG-719B (the application), CG-719K (medical), CG-719S (sea service log), CG-719P (drug test or MRO letterhead), TWIC card copy, First Aid + CPR certifications, course completion cert if applicable. Self-study applicants do NOT need a course completion cert — the REC exam pass record serves that purpose.
How is sea time documented?▾
On Form CG-719S. One form per vessel (or per distinct period of service). A 'day' is 4+ hours underway on vessels under 100 GRT; 8+ hours on vessels 100 GRT and larger. Max one day per 24-hour period. 360 days total minimum, 90 of which must be in the last 3 years. Recreational time counts.
Account & access
What plans are available?▾
OUPV Six-Pack ($497), Master 100 GRT ($697), Sailing Endorsement ($197), Towing Endorsement ($197), and Captain's Complete ($797). One payment, no subscription. OUPV students can upgrade to Master later for the price difference ($200).
I can't sign in. How do I get back in?▾
Use "Forgot password" on the sign-in page and we'll email you a link to set a new password. Still stuck? Email techsupport@nailthetest.com.
Refund policy?▾
7-day money-back guarantee. No questions asked.
Still stuck? Email techsupport@nailthetest.com — Frank reads every message and replies personally.