Help & FAQ

How to use the captain course.

Quick answers organized by study mode and by USCG process. Can't find what you need? Email us.

Getting started

What's the difference between Practice, Simulator, Flashcards, Lessons, and Tutor?
Practice = quick 10-question drills with immediate feedback (best for daily reps). Simulator = full 50-question REC-format module with a 3.5-hour timer (best when you want to test readiness). Flashcards = spaced-repetition card review for memorization (lights, signals, definitions). Lessons = structured 5-15 minute reads on each topic. Tutor = Study Coach you can ask anything; pulls from your actual progress data.
Where do I start if I just bought the course?
Start with the Daily Review page. It auto-routes you to whichever section has the biggest weak-area pile. If you've never taken a practice drill, start there — 10 questions tells you where you stand in 5 minutes. Save the full simulator for when you've done 100+ practice questions in a section.
How much should I study per day?
30 minutes of consistent daily study beats 4-hour weekend binges. Spaced repetition only works if there's actually time between sessions. A typical schedule: one practice drill (10 questions, ~10 minutes) + one flashcard session (~10 minutes) + read one structured lesson (~15 minutes). Take a full simulator weekly to gauge readiness.

Practice & exam

How does weak-area routing work?
Every time you miss a question on practice or the simulator, that question ID lands in your 'weak-area pile.' The next time you start a practice drill in that section, ~70% of the questions come from your pile. When you get a previously-missed question right, it comes OFF the pile. As you master your weak areas the pile shrinks; as you discover new weak spots it grows.
What's the passing score I need?
On the real REC exam: 90% on Rules of the Road, 70% on Deck General/Safety, 70% on Navigation General, 90% on Chart Plotting. You must pass each module independently. The simulator scores against the same thresholds and gives you a per-module pass/fail.
Does the simulator save my attempts?
Yes — every attempt writes to your account history. See your full study log at /captain/history. Per-section last-attempt scores appear as badges on the /captain/exam landing.
Can I retake the simulator?
Unlimited times. Each attempt re-samples questions from the pool so you don't see the same exam twice in a row.

Study Coach (Tutor)

What does the Tutor know about me?
Your Study Coach can query your actual study data via tools: which sections you've practiced, your mastery scores, your weak-area pile, recent missed questions, time spent. Ask it 'what should I study today?' and it'll give you a data-driven answer based on YOUR record, not generic advice.
Is the Tutor limit-capped?
Paid captain plans (OUPV / Master / Sailing / Towing / Complete) get unlimited tutor messages. Free accounts get 10 messages/day. There's also a 3-exchange-per-chat conversation cap to keep the coach focused on giving you actionable answers rather than long discussions.

Chart Plot Photo Checker

What does Chart Checker do?
Upload a photo of your hand-plotted chart problem (with parallel ruler, dividers, labeled bearings/distances). The reviewer looks at your plotting technique, label conventions, TVMDC application, and, if you supply the expected answer, your accuracy. Returns a PASS / NEAR PASS / NEEDS REWORK verdict plus specific suggestions.
What kind of photo works best?
Shoot directly overhead (top-down). Flatten the chart with binder clips. Dark pencil lines, no glare, good lighting. You don't need the whole chart in frame — just the section with your work.
How many chart checks can I run per day?
Daily caps per plan: OUPV / Sailing / Towing = 25 per day. Master = 50. Complete = 100. Cap resets at midnight UTC. The vision call costs more than text, so the per-day budget exists to prevent runaway use.

Licensing process (USCG)

How long does it take to get an OUPV license?
Plan on 8-12 months total. TSA targets 60 days for TWIC processing. NMC is currently running 8-12 months on credential processing (post the early-2026 shutdown backlog). Course completion adds 6-10 weeks of study time, which you can run in parallel with TWIC. Start TWIC first.
What forms do I need?
CG-719B (the application), CG-719K (medical), CG-719S (sea service log), CG-719P (drug test or MRO letterhead), TWIC card copy, First Aid + CPR certifications, course completion cert if applicable. Self-study applicants do NOT need a course completion cert — the REC exam pass record serves that purpose.
How is sea time documented?
On Form CG-719S. One form per vessel (or per distinct period of service). A 'day' is 4+ hours underway on vessels under 100 GRT; 8+ hours on vessels 100 GRT and larger. Max one day per 24-hour period. 360 days total minimum, 90 of which must be in the last 3 years. Recreational time counts.

Account & access

What plans are available?
OUPV Six-Pack ($373), Master 100 GRT ($523), Sailing Endorsement ($148), Towing Endorsement ($148), and Captain's Complete ($598) — all 25% off founding-captain pricing. 12 months of access from purchase. Upgrade to Master from OUPV anytime for the price difference. Buy via informedboating.com/captain.
I bought through InformedBoating. Why am I on NailTheTest?
InformedBoating is the storefront. NailTheTest delivers the course. The two products share a provisioning secret so your purchase on IB auto-creates your account on NTT with the right plan. The welcome email contains a one-click sign-in link that lands you here.
I lost my sign-in link. How do I get back in?
Email captain@informedboating.com and we'll send a fresh claim link.
Refund policy?
7-day money-back guarantee. No questions asked.
Still stuck? Email captain@informedboating.com — Frank reads every message and replies personally.